Inbox

Every comment, one inbox.

Comments from six networks and Instagram DMs land in one list, with drafted answers and keyword replies that wait for your tap until you trust them.

The Chockstone iPhone app's Inbox screen

What it does

Six networks and Instagram DMs

One inbox for comments on Instagram, Facebook, Threads, YouTube, Bluesky and Mastodon, and for Instagram direct messages.

Drafts for every comment, then Send all

Your AI assistant can draft answers to every unanswered comment at once. They wait at the top of Inbox, and Send all sends them in one tap. Allow it, and it sends them itself, except on YouTube and Mastodon.

Keyword replies by DM

Someone comments a word you choose, and they get the link they asked for by direct message.

Rules suggest first

Rules start in suggest mode, so answers wait for one tap. A tester shows which rule would answer a comment, and why.

The risky ones wait for you

A rule set to answer on its own replies a minute or two after each comment, spaced apart, up to 100 a day; the rest go the next day. A comment with a link, spam, abuse or a complaint always waits for your tap.

Each rule shows its work

Each rule shows its last 30 days: answers sent, how many went by direct message, and the keywords that matched most.

Public and private replies

A rule can answer in public, and on Instagram with a private reply too. Words you exclude keep it quiet.

Keywords match however people type

Keywords match in any case or accent, on Arabic or Persian keyboards, and with a zero typed as the letter O.

How the inbox compares

Every Chockstone Labs plan has the inbox and keyword replies by direct message: one rule on Starter, as many as you like on Creator and Studio.

What it doesChockstone LabsBufferHootsuiteLaterMetricoolPubler
One inbox for commentsYes: Every planYes: Free planPaid plans only: StandardPaid plans only: GrowthYes: Plan not statedPartly: Replies post by post
Keyword replies by direct messageYes: 1 rule on Starter, no limit on paid plansNot foundPaid plans only: ProfessionalNot foundPaid plans only: StarterNot found
Instagram direct messages in the inboxYes: Every planNot foundYes: Every planPaid plans only: Growth, desktop onlyYes: Plan not statedNot found
Bluesky and Mastodon commentsYes: Every planYes: Free planNot foundNot foundNot foundPartly: Replies post by post

Checked November 1, 2026 on each company’s own pages. A plan name means that plan or a higher one.

Cheapest monthly price with keyword replies by direct messageFor 1 person and 3 social accounts, billed monthly. List prices in US dollars before tax, checked November 1, 2026.
ToolCheapest monthly price
Chockstone Labs
Free Starter
Metricool
$25 Starter
Hootsuite
$199 Professional, per user, billed yearly; monthly rates aren’t published
Buffer
Not found on their pages
Later
Not found on their pages
Publer
Not found on their pages
Sources
  1. Buffer: Community
  2. Buffer: Community comments
  3. Hootsuite: inbox
  4. Hootsuite: getting started with Inbox
  5. Hootsuite: Professional plan
  6. Later: plan availability
  7. Later: social inbox
  8. Metricool: Flows
  9. Metricool: inbox
  10. Publer: replying with AI Assist
  11. Publer: comments on published posts

We make Chockstone Labs, so we are not neutral. These rows are the ones this page is about, so each tool’s strengths elsewhere don’t show here: our full comparisons say where each tool is ahead. Prices and plans change often, so check their sites before you decide. If something here is wrong, email hello@chockstonelabs.com and we will fix it.

Start free, with no card.

Free for 1 brand, $19 a month for 5, $79 a month for 25. Creator and Studio also add client approval links, shared reports and your own link page design. Questions? Email hello@chockstonelabs.com.